You Can Relax, our ISO9001:2000 Quality Accreditation gives You 100% Complete QA ComplianceIan Howson
Managing Director
Ian Howson
Managing Director
Using Quality Assurance and Quality Control Procedures
Quality Assurance – does what it says on the tin. We operate a premium service to a high standard and we maintain those principles throught the many processes from inception to payment. Our experience gained over the past twenty years is supported by a wealth of individual professionals all singing from the same quality song-sheet.
Quality is not a word used by us just to impress you, it is the reward of our diligence and measurement of our high standards approved by external audits and accreditation. We know what it means.
Our management and control systems have been designed to enable us to have the correct information and ensure that information is passed to you the client. As our client you are our main source of income and as such your feedback is invaluable. Once again one of the backbones of our QA policy is to collate, monitor and act on the comments (good or bad) from clients. Unless we provide the service you want in the way in which you want it you will not come knocking on our door in the future.
James Gower
Quality & Assurance Co-ordinator|
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